Legal
Privacy Policy
Human Influence Lab Limited ("Human Influence Lab", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information about visitors to humaninfluencelab.com and individuals who engage with our services.
1. Who We Are
Human Influence Lab Limited is a company incorporated in Hong Kong (Company No. 80154966), registered at Unit B6, 12th Floor, Wing Wah Building, No. 677 King's Road, Quarry Bay, Hong Kong. We provide AI-driven outbound sales consultancy services to B2B businesses primarily in Australia and Canada.
For privacy inquiries, contact us at [email protected].
2. Information We Collect
We may collect the following categories of personal information:
- Contact and identity information: Full name, job title, company name, email address, phone number, and business address.
- Usage data: IP address, browser type, pages visited, referring URLs, and time spent on our website, collected through cookies and analytics tools.
- Communications: Information you provide when you contact us via email, phone, or web forms.
- SMS opt-in data: If you consent to receive text messages from us, we collect your mobile phone number and your consent record.
3. How We Collect Information
We collect information:
- Directly from you when you complete a contact form, book a consultation, or otherwise reach out to us.
- Through automated tools such as website analytics when you visit humaninfluencelab.com.
- From business intelligence sources in the course of identifying and researching prospective clients.
4. How We Use Your Information
We use your information to:
- Provide and deliver our consultancy services.
- Respond to inquiries and schedule consultations.
- Send you information about our services that you have requested.
- Send SMS or text messages where you have opted in to receive them.
- Analyse website usage to improve our online presence.
- Comply with legal and regulatory obligations.
5. SMS and Text Messaging
If you opt in to receive SMS or text messages from Human Influence Lab, the following terms apply:
Business updates, appointment reminders, and follow-up communications related to our outbound sales consultancy services.
Message frequency varies based on your engagement with our services.
Message and data rates may apply. Check with your mobile carrier for details.
Reply STOP at any time to unsubscribe. You will receive one confirmation and no further messages.
Reply HELP for assistance, or contact [email protected].
Consent to receive SMS messages is never required as a condition of purchasing our services.
6. How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, subject to confidentiality obligations. These providers are not permitted to use your information for their own purposes.
Your personal information and SMS consent will not be shared or sold to third parties for marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Data Retention
We retain your personal information for as long as necessary to deliver our services and comply with our legal obligations. When information is no longer required, we securely delete or anonymise it.
8. Your Rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal information. We respect and honour these rights in accordance with applicable law, including:
- The Australian Privacy Act 1988 (Cth) and Australian Privacy Principles for Australian residents.
- The Personal Data (Privacy) Ordinance (Cap. 486) for individuals in Hong Kong.
- The Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian residents.
To exercise your rights, contact us at [email protected].
9. Cookies
Our website uses cookies and similar tracking technologies to improve your experience. You may disable cookies through your browser settings, though some features of the website may not function as intended as a result.
10. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our website after an update constitutes your acceptance of the revised policy.
Contact
Human Influence Lab Limited
Unit B6, 12th Floor, Wing Wah Building
No. 677 King's Road, Quarry Bay, Hong Kong
[email protected]